Hi, Thank you for posting the query on Microsoft Community. I appreciate your interest on Windows 10. Before we proceed I would like you to answer the following question: • Which version of PDF printer driver is running on the computer? The issue might occur due to some corruption in the driver.

I suggest you to follow the methods below: Method 1: Try to manually install the Adobe PDF printer. Press Windows key + X and select Control Panel.

Select Device and printer. Select Add a printer. D.Select Add a local printer.

E.Check Use an existing port and select Documents *.pdf (Adobe PDF) from the drop down. Click Next f.Click the Have Disk button.

G.Click the Browse button. H.Navigate to C: Program Files (x86) Adobe Acrobat 10.0 Acrobat Xtras AdobePDF i.Select AdobePDF.inf from the list if using Acrobat Pro, or AdobePDFstd.inf if using Acrobat Std, then click the OK button j.You will see many Adobe PDF Converters in the list, however count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows) k.Name your printer, e.g. Adobe PDF Method 2: Refer to the following article and check. Method 3: Uninstall and reinstall adobe printer driver Refer the steps below to uninstall device driver: • Click Start, type Device Manager in the Start search box and hit ENTER. • Locate printer driver and expand the same. • Right-click on adobe printer driver and click on Uninstall button to uninstall the driver associated with the device.

• Restart the computer and check if the issue persists. Also, download and install the latest printer drivers from the manufacturer website and check. Please get back to us with updated status. We will be happy to assist you further. Hi, Thank you for the update.

I would suggest you to install the printer drivers in compatibility mode for previous version of Windows and check. A. Right click the driver installation file and select Properties then tap or click the Compatibility tab. B. Place a check in the Run this program in compatibility mode for: box. C. Tap or click the drop down box and select a previous operating system, then tap or click OK.

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D. Try installing the driver and check. You may refer to: (information holds good for Windows 10 as well) Hope this information is helpful.