I have taken this information from I tried this on an HP DV6 1152tx notebook and it worked. How to Fix “System Board OOA” or “Missing System Information” or “Product Information Not Valid” HP This happens when a motherboard loses the information that’s “tattooed” onto it, or burned onto it. HP says the only way to fix this issue is to pay a technician to repair the issue. I have found a way to do it yourself, although it does require a little finesse and following directions.

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It’s not too difficult, though. Before you try the method below, see if works first, because it is less of a headache to deal with. Things you’ll need: • Empty USB thumb drive • About 30 minutes or less Here’s How: • First, download. It’s called Rufus, and it quickly and easily makes bootable flash drives, which is how we are going to run the HP tattooing utility.

• Next, download. This is the utility HP service technicians use to burn system information to the motherboard. Sometimes this is called the DMIFIT tool. • Now create a bootable USB thumb drive using Rufus. Follow the screenshot below for the exact options to choose. Arcsoft Photostudio Canon Scanner Download here. Files needed to use DMIFIT • Now reboot your computer and boot from the USB drive. If you don’t know how, use the guide.

• Once in the DOS environment, type: “HPBQ138.exe” without the quotes. This should start the DMIFIT utility. • Follow the guide below to update system board information: • • (0) Serial Number = S/N on back of laptop • (1) Notebook Model = model number of back of laptop • (2) GUID Number = random • (3) UUID Number = Select 1 to generate UUID • (4) SKU Number = Product Number (e.g. WA985UA#ABA) • (5) CTO Localization Code = Last 3 letters (e.g. ABA) • (6) MAC Address = Random • (7) PCID = Sticker/ printed on back, under battery or on MOBO. (This may be difficult to find but it’s there and hopefully not burned or rubbed off.

I found mine under the battery compartment in really small letters. It looked like this: “PCID: 1234567”) • (8) System Board CT # = blank • Save the information and reboot. Leave a comment if you have questions and I will respond, but my assistance will be limited. Also, let me know it worked okay! Hi i shall want to inform that abobe information is half other half is that all compaq laptops can't be done only using this hpbq138 only some need hpbs280 other need hpbfo300 as in case of cq57 laptop we require hpbfo300 also you cannot make bootable usb only using image file of freedos but need 3 files command.com sys.com and a 2gb pen-drive with Fat format in advance the aforesaid steps are easiest one other thing please note down all information like mainboard number(beneath ram) and other CPID and product id etc on a page in advance..Er's Diary (Erkamal Dev Jhalli). E.On has admitted to losing 200,000 British customers this year, adding that energy price hikes did not help shield its British business from the effects of “fierce” competition, tough regulation and the Brexit-hit pound.